Refund and Cancellation Policy

The Premium Pass is a digital product that is activated immediately after a successful payment.

• Duplicate payment: if you were charged more than once for the same pass, the extra amount will be refunded.
• Payment deducted but pass not activated: email us your order ID. If we cannot activate the pass, the full amount will be refunded.
• Change of mind: because access is given instantly, we do not offer refunds once the pass is active, except as required by law.

Approved refunds are returned to the original payment method and usually reach you within 5 to 7 working days, depending on your bank.

To request a refund, email hoppercoder@gmail.com with your registered email and order ID.